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deloreskstaples
Contributor
Message 1 of 4
‎09-16-2023 01:30 AM

Iphone front camera

Why my I phone front camera not working when I use Snapchat?

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3 Replies
Abhishek_Das
Moderator
Moderator
Message 2 of 4
‎09-16-2023 02:13 AM

Re: Iphone front camera

Hi @deloreskstaples ,

Greetings from McAfee.

We are sorry but the issue doesn't look like a McAfee related one so we might not be able to help you on this. However, from the query it sounds like a permission related issue so you may try to Open Settings on your iPhone, then scroll down and tap Snapchat. Then toggle on the Microphone and Camera permissions. Now you need to force-stop Snapchat and relaunch it to check if you can take snaps. Also make sure your iPhone software and snapchat app is upto date. 

If issue still persists, kindly contact your device manufacturer who will be the right people to help you with this. 

For McAfee related issue, you may contact McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Abhi

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deloreskstaples
Contributor
Message 3 of 4
‎09-16-2023 02:24 AM

Re: Iphone front camera

As you say this isn't related to MacFree then why you provide me solution?
My question is related to tech and tech can be anyone.

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Abhishek_Das
Moderator
Moderator
Message 4 of 4
‎09-16-2023 04:01 AM

Re: Iphone front camera

Hi @deloreskstaples,

We provided you a general solution as a technician which might work for you. As we mentioned earlier if issue persists, post following the steps given, you need to contact the device manufacturer for the resolution as this is beyond our expertise.
We are trained on McAfee products and McAfee related issues. If you have any McAfee related queries, we would be happy to help you with it. 

For McAfee related queries you may also contact McAfee Support.

Thanks & regards,
Abhi

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