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aLuL
Contributor
Message 1 of 2
‎01-28-2020 05:14 PM

Download with Windows 7

Hi! I tried to download the McAfee Internet Security on my laptop which is still running Windows 7 but I always get the message that as the support for Windows 7 is expired, I cannot download.

However on the user information that are on the McAfee card I bought, it is said that Windows 7 is among the operation systems that are supported.

How can I proceed with the download. Thank you for your help!

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1 Reply
sivasubramanian
Moderator
Moderator
Message 2 of 2
‎01-28-2020 09:38 PM

Re: Download with Windows 7

@aLuL 

Sorry for the inconvenience caused. In order to provide you the troubleshooting steps, requesting you to share the screen shot of the error which is shown by McAfee and the operating system that is installed on your PC using the below steps

  • Go to Start  
  • Type Run 
  • Click Run
  • Type Msinfo32 and click OK button
  • By default the cursor will be in "System Summary"
  • Take a screenshot of the right hand side where the system info is listed and share us the same

Regards
Siva

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
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