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junk_cia_man_ju
Former Member
Message 1 of 9
‎01-04-2016 01:15 PM

Device Overview - Bug on Android

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Hello.

The Device Overview in the Mobile Security APP (Android) doesn't work at all since the last Update...

Before the Update I could check the Mcafee Security Status of all my PCs and Device...

Is this Problem only on my Device?!

THX

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exbrit
MVP
MVP
Message 7 of 9
‎01-04-2016 02:21 PM

Re: Device Overview - Bug on Android

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On my account page?  Yes it's fine for Android and for my iPad too.

View solution in original post

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8 Replies
exbrit
MVP
MVP
Message 2 of 9
‎01-04-2016 01:28 PM

Re: Device Overview - Bug on Android

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Moved to Mobile Products

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junk_cia_man_ju
Former Member
Message 3 of 9
‎01-04-2016 01:49 PM

Re: Device Overview - Bug on Android

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I hope you unterstand my Problem?!

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exbrit
MVP
MVP
Message 4 of 9
‎01-04-2016 02:03 PM

Re: Device Overview - Bug on Android

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The only Android device I have is a Nexus 7 tablet and it seems OK here - up to date and the All Access UI opens fine.   Best contact Mobile Support directly.

Sure it isn't in the midst of an update perhaps?

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exbrit
MVP
MVP
Message 5 of 9
‎01-04-2016 02:04 PM

Re: Device Overview - Bug on Android

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I moved it to Mobile Products in the hope someone with more experience than I would spot it actually so I'm really not the person to ask.

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junk_cia_man_ju
Former Member
Message 6 of 9
‎01-04-2016 02:06 PM

Re: Device Overview - Bug on Android

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And the page where you can check all your devices works on Android?!

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exbrit
MVP
MVP
Message 7 of 9
‎01-04-2016 02:21 PM

Re: Device Overview - Bug on Android

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On my account page?  Yes it's fine for Android and for my iPad too.

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junk_cia_man_ju
Former Member
Message 8 of 9
‎01-04-2016 10:18 PM

Re: Device Overview - Bug on Android

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Strange?!

Edit: Now it works again... Maybe someone helps?!

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exbrit
MVP
MVP
Message 9 of 9
‎01-05-2016 04:16 AM

Re: Device Overview - Bug on Android

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More liekly it was temporary website problems.

Glad you are OK.

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