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Former Member
Not applicable
Message 1 of 2

Cannot verify phone number

I can't verify my phone number on the mobile app. I get the error saying "Put in your phone number and try again". I have a Norwegian phone number (+47)

When i googled it i saw people took out sim card or activated as a tablet but neither of those worked for me.

The phone is samsung galaxy s8.

1 Reply
Gokulakrishnan
McAfee Employee
McAfee Employee
Message 2 of 2

Re: Cannot verify phone number

Hi @Former Member 

Please follow the below procedure and post the outcome

  • Please verify if your SIM card can send and received text message
  • Use default Text message application instead of Hangout or any third party application

After checking the above information remove the McAfee and send a new link from the McAfee account and activate through the link in your mobile device. Please reply with the outcome of it.

 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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