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Kurunglu
Contributor
Message 1 of 4

Android McAfee block...

Hi, when i launch McAfee LiveSafe on my Android 10 device. The application close itself after 3 seconds. Thanks... 

3 Replies
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 4

Re: Android McAfee block...

Hi @Kurunglu,

Sorry for the inconvenience caused. Please let us know additional information so that we can help you.

Please let us know the make and model of the device?

Please provide us with screenshots?


Regards,

Allwyn I

Kurunglu
Contributor
Message 3 of 4

Re: Android McAfee block...

Hi i canot take a screenshot of the case since it wont show you the app closing. My smartphone is Huawei Honor 10 with Android 10... 

Allwyn_GI
McAfee Retired
McAfee Retired
Message 4 of 4

Re: Android McAfee block...

Hi @Kurunglu,

Thanks for the prompt response. Huawei phone app crash issue is an known issue and we are working on them.  We will update you once we receive an update.

Regards,

Allwyn I

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