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xavierl
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unknown Appcloud app

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On some android devices we manage.

 

an surprising app called Appcloud has been identified.

 

the comple name is : com.aura.oobe.samsung.gl

 

the app reports to be installed from galaxy store.

but there is not any such app called appcloud on galaxy store

 

is it a known app from McAfee and 100% safe ?

 

1 Solution

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Re: unknown Appcloud app

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Hi @xavierl 

Greetings from McAfee

Kindly provide us the screenshot , operating system and McAfee version to investigate the issue or we recommend that you contact our consumer chat support using below link

McAfee Consumer Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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2 Replies

Re: unknown Appcloud app

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Hi @xavierl 

Greetings from McAfee

Kindly provide us the screenshot , operating system and McAfee version to investigate the issue or we recommend that you contact our consumer chat support using below link

McAfee Consumer Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

xavierl
Level 7
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Message 3 of 3

Re: unknown Appcloud app

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this is not an issue from mcafee android app

 

i was asking threat details about this application clled appcloud

 

it seems this is an OOBE adware developped by aura.com for samsung.

 

it is an adware but a legit adware.

Malwarebytes gave me confirmation

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