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"Something went wrong, please try again later" preventing McA from opening?

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I am fairly computer literate, but never wanted a smartphone. But, now I have one (Samsung A13 5G) and I'm trying to open McAfee (which appears to already be loaded on). However, there is a problem. After tapping the McA icon (McAfee Security for T-Mobile), I get "Something went wrong, please try again later."  I'm stuck here and can use some help. Thanks.

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Re: "Something went wrong, please try again later" preventing McA from opening?

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Hi @flycaster1 

Greetings from McAfee.

We are sorry for the inconvenience caused, Kindly uninstall your McAfee and reinstall it. Activate with your phone number that you have registered with T-mobile. 

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support - 

Regards,
Edward Franso

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1 Reply

Re: "Something went wrong, please try again later" preventing McA from opening?

Jump to solution

Hi @flycaster1 

Greetings from McAfee.

We are sorry for the inconvenience caused, Kindly uninstall your McAfee and reinstall it. Activate with your phone number that you have registered with T-mobile. 

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Chat Support - 

Regards,
Edward Franso

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