cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

i just lost my android phone, how do i locate my phone or activate remote wipe to protect my identity

i have mcafee mobile security installed on my android phone and it was stolen last night. cant seem to find a clear set of instructions to either locate my phone or remotely wipe my phone to protect my personal identity. please help with a link or set of instructions. thank you so much for your time.

2 Replies

Re: i just lost my android phone, how do i locate my phone or activate remote wipe to protect my identity

It depends on what software you have but with mine I simply go to my online account, locate the device in the chart and a page similar to this should emerge, where you can lock and wipe a device.

Capture.JPG

selvan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 3 of 3

Re: i just lost my android phone, how do i locate my phone or activate remote wipe to protect my identity

Hi

Please login to McAfee home (https://home.mcafee.com) using your credentials and Click on My Account dashboard and select the Mobile device. You will find the required options..!


mobil1.png


mobil2.png

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community