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wanze1210
Former Member
Message 1 of 4

i just lost my android phone, how do i locate my phone or activate remote wipe to protect my identity

i have mcafee mobile security installed on my android phone and it was stolen last night. cant seem to find a clear set of instructions to either locate my phone or remotely wipe my phone to protect my personal identity. please help with a link or set of instructions. thank you so much for your time.

3 Replies
exbrit
MVP
MVP
Message 2 of 4

Re: i just lost my android phone, how do i locate my phone or activate remote wipe to protect my identity

It depends on what software you have but with mine I simply go to my online account, locate the device in the chart and a page similar to this should emerge, where you can lock and wipe a device.

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selvan
McAfee Retired
McAfee Retired
Message 3 of 4

Re: i just lost my android phone, how do i locate my phone or activate remote wipe to protect my identity

Hi

Please login to McAfee home (https://home.mcafee.com) using your credentials and Click on My Account dashboard and select the Mobile device. You will find the required options..!


mobil1.png


mobil2.png

Akshaye
Contributor
Message 4 of 4

Re: i just lost my android phone, how do i locate my phone or activate remote wipe to protect my ide

What's  if the bad guys remove the SIM CARD. Can I still eipe out everything,?

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