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dermdoc
Former Member
Message 1 of 2
‎12-10-2016 07:56 PM

how to get a new phone protection

so I have a new phone but I can't get the mcafee on it because it says I already have a phone with that number protected how do I get rid of the program from the old phone which is non functional

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1 Reply
selvan
McAfee Retired
McAfee Retired
Message 2 of 2
‎12-10-2016 08:33 PM

Re: how to get a new phone protection

Hi Paul,

Please clarify

Is your subscription includes multiple licenses so that we don't need to de-activate the previous license.

Secondly if you device is dual SIM you could make use of the second Phone number on the same device and activate.

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