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VolumeMonitorProvider

I have a Samsung s20, every day McAfee tells me I have a threat in the system app VolumeMonitorProvider. I can't remove this system app, I can disable it, but every day its re-enabled and McAfee reports a threat. I have reported this before and the problem has never been resolved - can anyone help?

2 Replies

Re: VolumeMonitorProvider

Hi @Mark12345 

I understand that you are getting threat detected error from McAfee, we require few more information to proceed further to help you resolve the issue.

1. May I know the android version of your device?

2. May I know the McAfee application version that you have on the device/

3. Is there any update available for McAfee?

4. Did you try to reinstall McAfee application?

5. Please help us with the screenshot of the threat error that you get on the device.

Regards,

Krithika S

Re: VolumeMonitorProvider

In answer to your questions...

1. May I know the android version of your device? Version 11

2. May I know the McAfee application version that you have on the device/ Version 5.14.0.117

3. Is there any update available for McAfee? No

4. Did you try to reinstall McAfee application? No

5. Please help us with the screenshot of the threat error that you get on the device - I've sent this through before please check my log... however it's just a standard Scan Summary format that says ...

1 threat found, Scan Complete, THREATS VolumeMonitorProvider This pre-installed app contains a virus... Keep Disable.

If I click the Disable option, nothing really happens, the next day I get the same Threat report.

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