Ah now that is a different kettle of fish as they say. Your original post stated "I have been receiving unwanted texts from telephone number 1925353903" so I was focussing on incoming calls/texts etc., only.
Glad support is on to it and hope it is resolved for you soon. I have adjusted this discussion to show "unanswered" once more.
Also if if our Resident Forum Tier 2.5 Tech responds to this thread, he knows a 'Guru' when it comes to 'Mobile Product issues. He has assisted in the past.
No idea, our contacts will know. The reason I asked what phone this was is because Apple have a current scandal going on about them allowing malware-laden Apps into their store, and I wouldn't be surprised if Android/Google has the same problem.
My contact is asking support what they have discovered about this but I'm afraid that's all I have.
Your contact with them will probably be the fastest way to a positive outcome.
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