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misscasiopea
Contributor
Message 1 of 29

U3 AntiVirus Upgrade?



HI. I have an Intuix pendrive with U3 platform. It came with U3 Anti Virus Scanner powered by Mc Afee, but it doesn't work anymore. I cannot update the virus definitions. I have the v1.0.0.6. What Can i do??
Tags (1)
28 Replies
exbrit
MVP
MVP
Message 2 of 29

RE: U3 AntiVirus Upgrade?

Have you tried the manufacturer's website to see if they have an upgrade to the U3 software available?

Meanwhile hopefully Tejash is still active and will answer.

Also see here especially How can I get upgrades for the U3 Launchpad?: http://u3.com/support/default.aspx#CQ3
misscasiopea
Contributor
Message 3 of 29

RE: U3 AntiVirus Upgrade?



Thanks for Answering Ex Brit.

I couldn't find an update on the U3 website, only a free trial for 30 days of McAfee, but i'd rather uninstall the one I've got without knowing if i can do anything else.

regarding the link you sent me:

"If the U3 Launchpad installed on your drive, does not have a Check for software updates button, contact the U3 smart drive manufacturer or check their web site for updates."

It doesn't have one, It only has an update button when I enter to de Antivirus program, which doesn't work. That's why I'm looking for some help here.

http://1.bp.blogspot.com/_AKiuizbl_WA/SXh65pOwPKI/AAAAAAAAAGE/r3bi3wyTjPc/s1600-h/Antivirus+Update.J...

http://4.bp.blogspot.com/_AKiuizbl_WA/SXh7qB4R4JI/AAAAAAAAAGM/r-jjXzcaUmA/s1600-h/Antivirus+Checking...

http://4.bp.blogspot.com/_AKiuizbl_WA/SXh7qX6Y6JI/AAAAAAAAAGU/2qbsqtcqaeU/s1600-h/Antivirus+Update+E...


Thanks!
exbrit
MVP
MVP
Message 4 of 29

RE: U3 AntiVirus Upgrade?

I've asked for help here.
exbrit
MVP
MVP
Message 5 of 29

RE: U3 AntiVirus Upgrade?

I'm asked to ask you....we need to know what version of the U3 Launchpad you have (click "About"...or...?) and exactly what version of McAfee VS USB you have - version/engine/DAT.
exbrit
MVP
MVP
Message 6 of 29

RE: U3 AntiVirus Upgrade?

I've also been asked to ask you to log in to your McAfee online account and see what it says there for the expiry date on VirusScan USB.
misscasiopea
Contributor
Message 7 of 29

RE: U3 AntiVirus Upgrade?

Have you been able to see the images of my last post? Just to know if I can send you some others
exbrit
MVP
MVP
Message 8 of 29

RE: U3 AntiVirus Upgrade?

Yes, but I don't see version numbers for the U3 Launchpad or VirusScan USB there. Only engine & DAT details for the latter.
exbrit
MVP
MVP
Message 9 of 29

RE: U3 AntiVirus Upgrade?

For instance. I am using my own U3 drive as an example.

The first shows the "About" VirusScan and the second shows the "About" for the U3 Launchpad software, usually found under Help & Support.
misscasiopea
Contributor
Message 10 of 29

RE: U3 AntiVirus Upgrade?

Here you have de U3 version

http://1.bp.blogspot.com/_AKiuizbl_WA/SXifTsIkMHI/AAAAAAAAAGs/mTr95SSx7IU/s1600-h/U3+version.JPG

And from here I think you can get the information about version of McAfee VS USB I have - version/engine/DAT

http://3.bp.blogspot.com/_AKiuizbl_WA/SXifM7EV0SI/AAAAAAAAAGk/2doj7RqeVlg/s1600-h/McAfee+Version.JPG

http://4.bp.blogspot.com/_AKiuizbl_WA/SXifM9XSXnI/AAAAAAAAAGc/wvEdXB_aAsk/s1600-h/Antivirus+Update.J...

What i don't know is if I have a McAfee online account. I mean, if I have one, I never knew so.

Thanks!
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