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catdaddy
MVP
MVP
Message 11 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number

If I may add also, Please remember to "Uncheck" optional offers .

Cliff
McAfee Volunteer
delish
Former Member
Message 12 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number

Hi Willy san,

It is not that easy to unlock this LG G3 phone. My guess is when you tried to lock it via website it wouldn't have locked properly. I recommend you to again log into the web portal www.mcafeemobilesecurity.com and once try to lock the phone from your end, this time first change the pin and then try to lock it. Or you may also try to use other features like capture cam, sound alarm etc...

Thanks,

willysan
Former Member
Message 13 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number


delish wrote:



Hi Willy san,



It is not that easy to unlock this LG G3 phone. My guess is when you tried to lock it via website it wouldn't have locked properly. I recommend you to again log into the web portal www.mcafeemobilesecurity.com and once try to lock the phone from your end, this time first change the pin and then try to lock it. Or you may also try to use other features like capture cam, sound alarm etc...



Thanks,


Okay,  i will try changing the pin before locking it. Oh and i replied your email. Thanks

delish
Former Member
Message 14 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number

Hi Willysan,

Please try calling 866-622-3911 to get in touch with the tech support and ask for Mobile Security support and they would help you to get in touch with a technician.

Thanks,

Arrow

exbrit
MVP
MVP
Message 15 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number


delish wrote:



Hi Willysan,



Please try calling 866-622-3911 to get in touch with the tech support and ask for Mobile Security support and they would help you to get in touch with a technician.



Thanks,



Arrow


  They are in Indonesia and I already posted the phone number for support there.

delish
Former Member
Message 16 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number

My bad, I am sorry about that Brit. You are right this is the number which I could find for their support.

exbrit
MVP
MVP
Message 17 of 17

Re: Someone stole my LG G3 and able to unlock it without my Mcafee Mobile Security PIN number

😉 No big deal.  With this new board nobody has an inkling where anyone is anyway...LOL

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