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Jkhmcf
Contributor
Message 1 of 3
‎03-22-2019 05:57 PM

Safe Connect says haven’t connected to WiFi net for 24 hours

When I tapped the report link to check my history last week with Safe Connect set to automatically activate when on a wireless network, the report said I hadn’t been connected to a wireless network for the last 24 hours. The device in question only has wifi, no cellular sim card, so the only connectivity it should have is wifi. I had been using the device regularly and it was on a wifi net.

Since the app wasnt automatically activating, I set it to manual and tried to remember to manually activate it.  I noticed the protection was NOT staying active so I had to stop what I was doing and check regularly to ensure the SC was active. 

Any suggestions? SC ver was 2.4. IOS 12.1.1

 

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2 Replies
leaohere353
Contributor
Message 2 of 3
‎04-12-2023 10:46 PM

Re: Safe Connect says haven’t connected to WiFi net for 24 hours

Make sure a firewall app or other VPN app isn't interfering with your McAfee VPN. If you have another security product or VPN installed, uninstall it or temporarily disable it. Try connecting to the VPN on a different network.

Regards: Pandora apk

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puffnstuffuk
Contributor
Message 3 of 3
‎01-04-2024 01:42 PM

Re: Safe Connect says haven’t connected to WiFi net for 24 hours

It seems like you are encountering issues with Safe Connect not recognizing your device's wireless network connection and not staying active when set to manual mode.

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