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art_batis
Level 7
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Message 21 of 23

Re: Nokia 8 Trojan

Nokia told me via the nokia chat support for me not to worry. McAfee just asks me if I've already solved the problem (I think McAfee does not know how to resolve this situation) ... but the red alert continues, I do not know if it's a false positive or a real Trojan

muthu_ganesh
McAfee Retired
McAfee Retired
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Message 22 of 23

Re: Nokia 8 Trojan

Hello @sureshi100

Definately I will have this checked with my developing team to know more . And will keep this post updated as soon as we have logs from your devicve. Can you follow the below steps to provide us the logs. 

1. Open McAfee Security on device

2. Tap the top bar 10 times with-in 20 seconds.

3. Scan to start logging activity (Toaster Message) "Logging enabled"

4. Run the scan/record the issue.

5. Tap the bar 10 times to Stop the logging

6. (Toaster message) Logging stopped  

And also please respnd in private message where I have asked for the the IMEI number &OS version of your device.

muthu_ganesh
McAfee Retired
McAfee Retired
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Message 23 of 23

Re: Nokia 8 Trojan

Hello all

@Rhino129 @art_batis @Sonja2 @techy123 @L_an @Mussons @pberry805  

Below are the comments from Engineering team:

 

This is an app market application run by "Aptoide". It has an ability to

install an application silently if rooted device. The market hosts some

official apps distributed on GP illegally.

 Therefore, I marked the app as PUP. The customer can select "Keep" using the

application if the customer can accept the risk

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

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