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Rhino129
Level 7
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Message 1 of 23

Nokia 8 Trojan

Getting this.

With the new update livesafe app i got a trojan with Artemis!2fd47f2a914d

In system/CDA/items/ID3os/ID3Os.apk

 Is this truly a trojan or a false positive.

Lots of users on the Finnish forum seem to have got this but have referred us back here.

 

22 Replies
muthu_ganesh
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Message 2 of 23

Re: Nokia 8 Trojan

@Rhino129 

Hi Rowles, 

Please remove the file from the location as it's a trojan, kindly let us know if you have any trouble in removing it. 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

L_an
Level 8
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Message 3 of 23

Re: Nokia_8_Trojan

The file can't  be neither found by me nor can be removed by mcafee. Any way all nokia users have the same complaint in many forums. I have installed kaspersky, norton and avast and all do agree that my device is safe. Maybe it's a false positive alarm by Mcafee.

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muthu_ganesh
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Message 4 of 23

Re: Nokia_8_Trojan

Hi @L_an 

Can you help me in collecting logs from your device, i ll have this reported to our developing team.

L_an
Level 8
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Message 5 of 23

Re: Nokia_8_Trojan

Screenshot_20180723-133504.png

 

Is this helpful?

I don't know what logs to send and how 

Mussons
Level 8
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Message 6 of 23

Re: Nokia_8_Trojan

 
Exactly I find the same log and same problem. Is it a fake positive? And if it is not, what is the solution?
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pberry805
Level 7
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Message 7 of 23

Re: Nokia_8_Trojan

I have the exact same problem on a Nokia 6. 

muthu_ganesh
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Message 8 of 23

Re: Nokia_8_Trojan

Hello @L_an 

Kindly follow the below steps for collecting logs 

​Steps​

1. Open McAfee Security on device

2. Tap the top bar 10 times with-in 20 seconds.

3. Scan to start logging activity (Toaster Message) "Logging enabled"

4. Run the scan/record the issue.

5. Tap the bar 10 times to Stop the logging

6. (Toaster message) Logging stopped 

 

Automatically it saves the logs in our data base, I need the IMEI number of your device to pull up the and the OS version, please respond to my DM

art_batis
Level 7
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Message 9 of 23

Re: Nokia 8 Trojan

I have a Nokia 7 plus with the same problem

I contacted the nokia support, they said not to worry, it's false positive, only mcafee recognizes ID3Os.apk as trojan artemis ... so, I do not know, maybe it's really a mcafee problem

Mussons
Level 8
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Message 10 of 23

Re: Nokia 8 Trojan

Thank you art_batis for your comment, reassure me, But I would like someone from Mcaffe to confirm this false positive and be able to ignore and erase the notice. I have also tried to pass another antivirus such as Avast and do not give this warning.

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