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muthu_ganesh
McAfee Retired
McAfee Retired
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Message 11 of 23

Re: Nokia 8 Trojan

Hello @art_batis @Mussons 

I'm from McAfee reasearch team, I will have this checked with my developing team to know more about this file whether it's a threat or a false positive. And will keep this post updated as soon as we have logs from your devicve. Please follow the below steps to provide us the logs. 

1. Open McAfee Security on device

2. Tap the top bar 10 times with-in 20 seconds.

3. Scan to start logging activity (Toaster Message) "Logging enabled"

4. Run the scan/record the issue.

5. Tap the bar 10 times to Stop the logging

6. (Toaster message) Logging stopped  

Please let us know if you have any corners.

Mussons
Level 8
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Message 12 of 23

Re: Nokia 8 Trojan

I muthu_ganesh
Thank you for your attention.
I have followed your instructions:
1. I deleted the alerts message.
2. I have started the log "Logging enabled"
3. I started scanning.
4. I stopped logging "Logging disabled"
5. No warning or error message appeared
6. Now everything looks green and it seems that everything is Ok.
Thank you so much!

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muthu_ganesh
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Message 13 of 23

Re: Nokia 8 Trojan

Hello @Mussons 

It's likely that virus defination have updated to the latest, which may have resolved the issue. Glad that issue is resolved. 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

L_an
Level 8
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Message 14 of 23

Re: Nokia_8_Trojan

I did the above mentioned steps.

Log sent for you

L_an
Level 8
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Message 15 of 23

Re: Nokia 8 Trojan

Still the issue is there. I have just uploaded the logs as you told me in my main comment. Thanks

muthu_ganesh
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Message 16 of 23

Re: Nokia 8 Trojan

Hello @L_an 

Can you please respond to my DM.

techy123
Level 7
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Message 17 of 23

Re: Nokia_8_Trojan

I have the same problem on my Nokia 6.1 with July 2018 patch. I had to reset the entire phone to get rid of it. Same ID3OS.apk file reported for me too.

muthu_ganesh
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Message 18 of 23

Re: Nokia_8_Trojan

Hello @techy123 

May I know the version of McAfee installed on your device? If it's 4.9 please update to 5.0 and let us know the outcome. 

Was my reply helpful? If this information was helpful in any way or answered your question, will you please select Accept as Solution in my reply and together we can help other members?

Sonja2
Level 7
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Message 19 of 23

Re: Nokia 8 Trojan

Hello,

I have the same problem. Startet logging already. What should I have to do next? Is it a false positive?

Best regards,

Sonja

Sonja2
Level 7
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Message 20 of 23

Re: Nokia 8 Trojan

Hello!

My Nokia Phone has display the same message. Already logged. What should I do next? Is it a false positive? 

Best Regards Sonja2

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