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RickN
Contributor
Message 1 of 9

McAfee VPN on iPhone

I had Mcafee vpn on my android phone, and was able to exclude certain apps when VPN was active. Now I have an iPhone and cannot see any way to exclude an app, like my blink cameras. If vpn is on, blink does not work, so I have to shut down vpn. So I have a situation where the vpn has to always be off, what good is this to me. 

is there a different process to exclude apps on iPhone? Or is this functionality not available

8 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 9

Re: McAfee VPN on iPhone

Hi @RickN 

We regret for the inconvenience caused!

Please follow the below steps and let us know the outcome:

  1. Open McAfee
  2. Go to Secure VPN
  3. Click on settings
  4. Tap to "App level protection"
  5. Turn off the application which needs to be excluded

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Sudharsanam G

RickN
Contributor
Message 3 of 9

Re: McAfee VPN on iPhone

That’s my problem here, I do not have that option on iPhone. I did have it on android phone.

RickN
Contributor
Message 4 of 9

Re: McAfee VPN on iPhone

Also see this problem with McAfee Safe Connect, no option I can see to exclude apps

 

merstpierre
Contributor
Message 5 of 9

Re: McAfee VPN on iPhone

I too am having this problem but there is no option in the vpn settings to exclude apps. 

Do you have another option or workaround for the Blink camera, vpn and iPhone??

merstpierre
Contributor
Message 6 of 9

Re: McAfee VPN on iPhone

Did you get this fixed??
Thx in advance.
ERICSONGINTING
Contributor
Message 7 of 9

Re: McAfee VPN on iPhone

Is there any solution provided ?

Kumar_suman
Moderator
Moderator
Message 8 of 9

Re: McAfee VPN on iPhone

Hi @ERICSONGINTING @RickN @merstpierre ,

App level protection is not available on ios Devices due to the iOS architecture and limitaton. This feature applies only on android on both safe connect and McAfee Mobile Security. This is as per Design. Certain apps wont work on iOS with vpn which requires your local ip address.

Regards,

Kumar

ERICSONGINTING
Contributor
Message 9 of 9

Re: McAfee VPN on iPhone

Thank you, Kumar...

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