cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
GRIFFY
Level 7
Report Inappropriate Content
Message 1 of 3

Install Livesafe to Samsung SM-T800

Jump to solution

Trying to download Livesafe app to my Samsung SM-T800 tablet with 6.0.1 o/s but play store says the app is no longer compatible with my device

1 Solution

Accepted Solutions
Madhan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 3 of 3

Re: Install Livesafe to Samsung SM-T800

Jump to solution

Hello @GRIFFY 

We are sorry to inform you that McAfee Mobile Security is not compatible with Android-6. Please check if you have the option to upgrade to Android 7 or higher and then try to install McAfee. If you need any assistance to upgrade Android, please contact you product manufacturer.

Please access the below McAfee Article that has more info on requirements for installing McAfee Mobile Security,

Minimum system requirements for McAfee Mobile Security

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

2 Replies

Re: Install Livesafe to Samsung SM-T800

Jump to solution

It's not compatible with android 6

Madhan
McAfee Retired
McAfee Retired
Report Inappropriate Content
Message 3 of 3

Re: Install Livesafe to Samsung SM-T800

Jump to solution

Hello @GRIFFY 

We are sorry to inform you that McAfee Mobile Security is not compatible with Android-6. Please check if you have the option to upgrade to Android 7 or higher and then try to install McAfee. If you need any assistance to upgrade Android, please contact you product manufacturer.

Please access the below McAfee Article that has more info on requirements for installing McAfee Mobile Security,

Minimum system requirements for McAfee Mobile Security

Regards,
Madhan M

If this information was helpful in any way or answered your question, please mark it Accept as Solution and give Kudos if appropriate

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community