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Jjb1982
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Huge battery drain since update

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I just updated mcafee security for t-mobile on my android, and ever since, the battery is draining like crazy.   Yesterday, the app used 80% of my battery while running in the background.   It worked great before the update.... not sure why it's draining the battery so much more now.   Please help! 

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Allwyn_GI
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Re: Huge battery drain since update

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Hi @Jjb1982,

Sorry for the inconvenience. Kindly perform the steps provided and update us the outcome.

  1. Please try clearing cookies and cache and check once.
  2. Also uninstall & reinstall McAfee and check how the battery drainning is without McAfee.

Regards,

Allwyn I

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2 Replies
Allwyn_GI
Moderator
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Message 2 of 3

Re: Huge battery drain since update

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Hi @Jjb1982,

Sorry for the inconvenience. Kindly perform the steps provided and update us the outcome.

  1. Please try clearing cookies and cache and check once.
  2. Also uninstall & reinstall McAfee and check how the battery drainning is without McAfee.

Regards,

Allwyn I

Jjb1982
Level 7
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Message 3 of 3

Re: Huge battery drain since update

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Thank you!  Clearing the cache and resetting the app worked.... back to normal.  Thanks

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