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JimConacher
Contributor
Message 1 of 2

Firmware Update false poz?

Hi,

I'm getting a medium threat risk from my BT Virus Protect on Firmware Update (com.fota.wirelessupdate) v 4.5.3.

Its detecting as Artemis!s9b17a8663f44.

DATs - 4.4.6.75.1249 06/09/2018

I've extracted the APK file so I'm able to send across if it helps check if its a false poz or not.

Cheers

JimScreenshot_20180906-113720.png

Labels (2)
1 Reply
muthu_ganesh
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Firmware Update false poz?

Hello @JimConacher

I will have this checked with my developing team to know more about this file. And will keep this post updated as soon as we have logs from your devicve. Can you follow the below steps to provide us the logs. 

1. Open McAfee Security on device

2. Tap the top bar 10 times with-in 20 seconds.

3. Scan to start logging activity (Toaster Message) "Logging enabled"

4. Run the scan/record the issue.

5. Tap the bar 10 times to Stop the logging

6. (Toaster message) Logging stopped  

And also please respnd in private message where I have asked for the the IMEI number &OS version of your device.

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