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revilor
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Message 1 of 7

Apple Watch Battery Drain

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Hello everyone,

 

I first installed the McAfee Security App on my iPhoneXR 3 days ago.

 

Some days ago I could use the Apple Watch the whole day. Now it’s empty by noon.


Did someone experience the same issue? Can the issue be related to using McAfee Security? I am mostly using only the Safer Surfing Feature and not VPN, but both seem to utilize VPN technology in order to work. As the Apple Watch communicates using Wi-Fi and Bluetooth, is it possible that it the feature interferes with the connection?

 

Thank you very much in advance.

 

Kind regards

 

Revilor

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krishna55
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Re: Apple Watch Battery Drain

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Hi @revilor,

Greetings from McAfee.

The McAfee security that you have installed on your mobile device will not drain the battery on your apple watch. Contact the system manufacturer of the watch to check if you haveany issues with the battery.

Regards,

Krishnamanikandan KS

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krishna55
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Message 2 of 7

Re: Apple Watch Battery Drain

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Hi @revilor,

Greetings from McAfee.

The McAfee security that you have installed on your mobile device will not drain the battery on your apple watch. Contact the system manufacturer of the watch to check if you haveany issues with the battery.

Regards,

Krishnamanikandan KS

Re: Apple Watch Battery Drain

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revilor
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Re: Apple Watch Battery Drain

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Hello @MatthewTaylor ,

my wife and I had the problem shortly after both installing the app. We disabled the safe surf feature and use VPN in unsafe Wi-Fi only right now. We did not face the problem since some days. I am not sure if it’s related to using VPN on the phone, this was just my first thought.

 

I will now activate surf safe and VPN by default for some days and let you know.

Kind regards

Revilor

revilor
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Message 5 of 7

Re: Apple Watch Battery Drain

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Hello @MatthewTaylor ,

the problem did not reappear. VPN and safe surf feature are active and seem not to cause any battery drain for the Apple Watch.

Kind regards

Revilor

Re: Apple Watch Battery Drain

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Ates1989
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Re: Apple Watch Battery Drain

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