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crsmith
Former Member
Message 1 of 5

Android app won't connect to the network even though the table to is connected and other apps work normally. So can't access app. Please help, Thanks

Android app installs but then when I try to open it it says it can't connect to the network but the tablet is connected and other apps work fine.

4 Replies
catdaddy
MVP
MVP
Message 2 of 5

Re: Android app won't connect to the network even though the table to is connected and other apps work normally. So can't access app. Please help, Thanks

​,

                   You could try opening your McAfee Interface, Navigation/Firewall/Internet connections for programs/select app/expand/and toggle off/disable 'NetGuard'

                      See if by chance this works?

Cliff
McAfee Volunteer
crsmith
Former Member
Message 3 of 5

Re: Android app won't connect to the network even though the table to is connected and other apps work normally. So can't access app. Please help, Thanks

Thanks but I can't open the app at all to get to the interface

catdaddy
MVP
MVP
Message 4 of 5

Re: Android app won't connect to the network even though the table to is connected and other apps work normally. So can't access app. Please help, Thanks

If you are saying you cannot open your McAfee Software Interface? Then I recommend contacting Technical Support, free of charge. https://service.mcafee.com/webcenter/portal/cp/home/contact   Online Chat/Phone by far the quickest.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 5 of 5

Re: Android app won't connect to the network even though the table to is connected and other apps work normally. So can't access app. Please help, Thanks

Moved from  Consumer > Mobile ProductsDiscussions

Cliff
McAfee Volunteer
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