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1barada55
Former Member
Message 1 of 3

Android, Security, Safekey, and Family Protection

I have a Moto X running Android 4.4.4, and I have McAffee Security and Safekey installed and operating as expected.  I would like to have Family Protection installed as well, but when I install it, Safekey is blocked.  What can be done?

2 Replies
exbrit
MVP
MVP
Message 2 of 3

Re: Android, Security, Safekey, and Family Protection

If you followed this FAQ: Installing Family Protection Android Edition and it failed then Technical Support is your best bet.

It's free of charge and linked here (see the "Mobile Security" link:   Services and Support for Home and Office

Change Country at top right if necessary.

delish
Former Member
Message 3 of 3

Re: Android, Security, Safekey, and Family Protection

Once McAfee Family Protection is installed on the Smartphone. You should log in to McAfee Family Protection only then you can access internet. That’s the reason it might have blocked safe key. I recommend you to tap on the McAfee Family Protection icon and then log in with your email address and password. Probably this should work now.

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