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angelbaby65711
Former Member
Message 1 of 6

6 digit pin? any ideas? lg g3 us cellular

reset phone and McAfee locked it saying need 6 digit pin I had fixed the same problem yesterday after reading up on it and used Removed pin #, kindly refrain from posting personal info, for your own safety but daughter wasn't aware I had already reset her phone so she done it again and now that pin not working. I never set a pin so any ideas what to do next?

5 Replies
catdaddy
MVP
MVP
Message 2 of 6

Re: 6 digit pin? any ideas? lg g3 us cellular

You could possibly try using this FAQ Forgotten Pin. If it does not resolve your issue, you can always contact Technical Support. Via Phone/Online Chat being most expedient.. https://service.mcafee.com/webportal/cp/home/contact

All the Best,

Cliff

Moderator

Consumer Products

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 3 of 6

Re: 6 digit pin? any ideas? lg g3 us cellular

Moved from Support Forums to Mobile Products>Discussions

For better exposure and assistance.

By

Moderator

Cliff
McAfee Volunteer
sivakumarc
Former Member
Message 4 of 6

Re: 6 digit pin? any ideas? lg g3 us cellular

Hi

I would request you to have a look at this kb article mentioned below , if it doesn't help please contact McAfee Mobile Support for unlocking the device.

"The device is locked and you have forgotten your Mobile Security six-digit PIN" :  Forgotten Pin.

Mcafee Mobile Support:

noCookies

Regards,

catdaddy
MVP
MVP
Message 5 of 6

Re: 6 digit pin? any ideas? lg g3 us cellular

​,

                           Thank you for confirming that the (Identical) FAQ may help resolve the user's issue.

                            Forgotten Pin.

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 6 of 6

Re: 6 digit pin? any ideas? lg g3 us cellular

​,

                                   As recommended by both myself and from a 'Support Tech', could you kindly try the (FAQ) inserted? And please inform us it you still need assistance.  FAQ; Forgotten Pin.

Thank you,

CD

Cliff
McAfee Volunteer
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