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MarkWGL
Contributor
Message 1 of 3
‎02-11-2023 01:46 PM

Weird popup comes up with McAfee Mac and unable to close it

I have an odd issue while using McAfee on my Mac.  About every 2-3 days a popup comes up with a black bar at the top that says "McAfee Notification". Underneath on a blue bar it has the McAfee logo in Red and says McAfee Total Protection next to it. Below that is a big blank white screen.

There is no option to close this.  I can move it around my screen but it goes in front of any window that is open.  The only way to remove it is to restart my computer but it's annoying to have to do this every 2-3 days.

I had this issue on a previous Mac but have this installation on a new Mac now and the same issue is occurring.  Any way to resolve this?  I'd attach a screenshot but don't see a way to do that.

1 person had this problem.
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2 Replies
krishna55
Moderator
Moderator
Message 2 of 3
‎02-11-2023 02:42 PM

Re: Weird popup comes up with McAfee Mac and unable to close it

Hi @MarkWGL,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,

Krishnamanikandan KS

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mauriziofr
Contributor
Message 3 of 3
‎12-30-2023 09:04 AM

Re: Weird popup comes up with McAfee Mac and unable to close it

I have read that you should switch from dark to light mode and a close option will appear, so that you can get rid of the white notification. Then, you can return to the dark mode if you want.

It is not a fix, but it works and at least free up  your screen

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