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Décio
Contributor
Message 1 of 3

Messages from McAfee

McAfee usually (many times) gives a message saying that a virus was detected.

1) did it correct automatically?

2) why are so many messages saying that I need to renew the anti-virus if I just bought it? For instance, a message says that my McAfee has expired, but I have it until 2025.

3) my computer is turning hot after the anti-virus. Is it normal?

Thanks for answering. 

2 Replies
Murali_Krishnan
Moderator
Moderator
Message 2 of 3

Re: Messages from McAfee

Hi @Décio ,

We apologize for the inconvenience caused.

In order to investigate the issue, we request you to provide the below details,

  • McAfee version
  • Mac version
  • If possible, please attach screenshots of the issues.

Regards,

Murali krishnan

McAfee Support

Décio
Contributor
Message 3 of 3

Re: Messages from McAfee

Thanks for answering. Here are. ore explanations.

1) When I am typing something, very frequently appears a message in the upper right side of the computer saying that the computer is at risk. If I click on it, a message (see the enclosed print screen) says that I need to renovate the anti-virus. But it is still valid. Why this is so?

2) The messages of risk interfere in typing, yet momentaneously, but cause disturbance in my work. How to fix it?

3) If I make a Complete Analysis, nothing is detected, but new messages of risk appear at each instant, again, disturbing the work. 

4) If this is so, I would like to cancel my inscription. Quite boring indeed. 

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