I have just installed Ventura 13.0 on my MacBook. After installation the McAfee icon in the toolbar has a red exclamation mark against it. When I go into the LifeSafe console it indicates a status of 'secure' and MacSecurity and Identity all seem fine. I also checked and ran an update and there were no issues with this. I am unclear what the exclamation mark means and what I can do to fix/remove it?
Hi @JoClarke
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Sudharsanam G
Hi, Newby here
Menu Bar McAfee Icon greyed out with red warning triangle. When opened tells me "Your Mac is at risk" however open the McAfee Total Protection App and all in the green.
McAfeeTotal Protection Version:-4.15.0.0 (567). Affid:-1490. Anti Malware Version 4.15.0 (100) Engine Version:-6400.9562. DAT Version:- 10517.0000.
Have also been experiencing random Total Protection App. Hangs. Have uninstalled McAfee Total Protection and re installed it numerous times. Found a university forum saying there is a bug in the latest Apple MacOS Ventura and to deselect McAfee settings in the Privacy & Security Full Disk Access and switch off McAfee settings, close the Full Disk Access, then re open and turn on the switches again. This resolved my initial problems (I think) but not the above Menu Bar McAfee Icon issue or the Random Hangs where a PC reboot resets.
Would be grateful for any suggestions or explanations
HI @Kingfisher
We regret for the inconvenience!
McAfee is aware of the issue and our team already working on it. We will let you know, once the issue is fixed.
Requesting your co-operation in this regards.
Regards,
Sudharsanam G
Many thanks your prompt response and await further information/instructions
McAfee version: Endpoint security for MAC 10.7.8
McAfee Agent Version: 5.7.5.504
MAC OS 13.0 Ventura
Issue: Threat Prevention: Not Working from installed MAC OS 13.0 Venture
Hi, hope I am on the right thread to continue from my initial thread.
Since my last thread have been experiencing further hiccups with McAfee/Total Protection. In addition to my previous am now experiencing random crashes/hangs with Total Protection namely Real Time Scanning and Web Advisor ceasing operation, i.e red flagged. Unable to resolve the issues from within the App. Looking at my MacBook Air Activity Monitor McAfee/Total Protection shows "Not Responding". Forcing Quit and then trying to restart the Total Protection App. sometimes works but more often than not I have to reboot my laptop? You may already be aware of the above problems as part of the overall issues since upgrading to Mac OS Ventura
Had the same issue. Install the Mac update that just came out. It fixed the issue on my machine.
Hi Bob100,
Thanks your email. I assume by "Mac Update" you mean Apple Mac OS from Ventura 13 to Ventura 13.0.1. Did this two days ago on my MacBook Air laptop. Initially there was no change.......if anything it got worse. However, since yesterday McAfee does seem to have settled down back to what I call normal functionality. Fingers crossed, time will tell. Many thanks to the Forum
Hi Bob100,
Thanks for your response,
Its good to hear that McAfee is working as expected. Please feel free to respond back if come across any issues related to McAfee.
regards
Murali Krishnan
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