Showing results for 
Show  only  | Search instead for 
Did you mean: 
Message 1 of 3

McAfee live safe blocking vpn

I have MacBook Air and use a VPN to stream UK TV abroad (personal computer) since installing McAfee live safe it 'blocks' the VPN so I cannot use it - VPN supplier has suggested closing Live safe if I want to use VPN but not an ideal situation and also don't know how to do it.

Any help in simple language for a not too tech savvy OAP would be appreciated.

2 Replies
Message 2 of 3

Re: McAfee live safe blocking vpn

Unsure if this will work also for windows so might need to adjust to match what the mAC version has

Found this on the net

1- Head over to the Mcafee icon in the notifications tray, and then right-click on it

2- Next, click on “Firewall”.

3- From “Firewall”, choose  “Internet Connections for Programs”.

4- Choose your VPN program, and then choose “Edit” in order to give it access. If you can find your VPN program in the list, then hit the “Add” button and browse until you find it.

5- From the “Access” section, choose “Incoming and outgoing” in order to permit incoming traffic as well as outgoing traffic to the app. If you choose “Outgoing Only”, you will give access to outbound traffic only.

6- Choose Use designated ports” from the dropdown menu to work with most apps. You have also two other options: “Open ports to Home and Work networks”, or “Open to all devices”.

7- Click on “Save”.

Other possibility is in firewall settings  Netguard allow the vpn IP address.

McAfee Retired
McAfee Retired
Message 3 of 3

Re: McAfee live safe blocking vpn

Hi @Grumpyma 

Please try this article TS102251 and let us know the status.

Karthik K

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community