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JPWPhoenix
Contributor II
Message 1 of 6

McAfee Total Protection on macOS Big Sur

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Hi, I wonder if anyone could help me, please? I've just upgraded my MacBook Pro to macOS Big Sur but now my McAfee Total Protection seems to be having problems. I keep getting a pop-up from McAfee saying "Allow us to continue your setup. Click Allow in the Security & Privacy window to let us load your software". However, despite it bringing up the Security & Privacy options for macOS Big Sur, there doesn't seem to be any options or tick-boxes for McAfee anywhere. I've been through all the options and even uninstalled and reinstalled the latest version of McAfee Total Protection. However, it's still doing the same thing.

Obviously, I need this urgently sorted as I don't want my MacBook being vulnerable to attacks or anything.

1 Solution

Accepted Solutions
Madhan
McAfee Retired
McAfee Retired
Message 2 of 6

Re: McAfee Total Protection on macOS Big Sur

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Hello @JPWPhoenix 

We are sorry for the inconvenience caused.

McAfee is aware of this issue and Engineering Team is working on it to find a solution as soon as possible. Please wait, once we have the fix rolled out we will update you.

Please find the below McAfee Article that more information,

"Allow us to continue your setup" after you upgrade to Big Sur

Regards,
Madhan M 

View solution in original post

5 Replies
Madhan
McAfee Retired
McAfee Retired
Message 2 of 6

Re: McAfee Total Protection on macOS Big Sur

Jump to solution

Hello @JPWPhoenix 

We are sorry for the inconvenience caused.

McAfee is aware of this issue and Engineering Team is working on it to find a solution as soon as possible. Please wait, once we have the fix rolled out we will update you.

Please find the below McAfee Article that more information,

"Allow us to continue your setup" after you upgrade to Big Sur

Regards,
Madhan M 

Mistayu
Contributor
Message 3 of 6

Re: McAfee Total Protection on macOS Big Sur

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Thank you! I’ll be looking forward to the fix. I need it too
donnaramirez995
Contributor
Message 4 of 6

Re: McAfee Total Protection on macOS Big Sur

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I'm unable to open my blog due to this anti virus. please help me also.

mhitchco38
Contributor
Message 5 of 6

Re: McAfee Total Protection on macOS Big Sur

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The link to the solution loads a blank webpage. I can't find a solution and will probably need to uninstall McAfee. Please post a working link. 

Ennovy1972
Contributor
Message 6 of 6

Re: McAfee Total Protection on macOS Big Sur

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Encountered the same issue. We can not be the only once?
Three weeks and you haven't got an answer?
Sorry to be disappointed - do I have to change security program since your customer support is not according to todays standard. Or are you going to add links to working solution pages? 
I can be a bit frank (I am not rude) since I am myself a specialist and have reoccurring Technical Support and this would not be ok in my company.

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