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morgangr
Contributor
Message 1 of 6

McAfee Total Protection - Update errors and dated UI?

Hi all, I just purchased McAfee Total Protection for my computers and I'm getting the "Automatic updated failed" error and it also fails to update manually, is anyone else experiencing this?

(Using High Sierra and Sierra operating systems)

I'm also curious as to what McAfee's UI is meant to actually look like? As it's using a different logo to this website and it looks EXTREMELY dated. I am genuinely worried i've actually bought some kind of fake McAfee, as it's no where near as well made as norton or avg?

Is this what it's meant to look like?:

Screen Shot 2017-10-24 at 5.10.19 pm.png

Any help would be highly appreciated

5 Replies
Peacekeeper
Message 2 of 6

Re: McAfee Total Protection - Update errors and dated UI?

  care to comment I do not use MACs

user_73933
Former Member
Message 3 of 6

Re: McAfee Total Protection - Update errors and dated UI?

Same problem, on 2 different laptops..

Regarding your question on what the UI looks like, here a screenshot from my computer:

Screen Shot 2017-10-24 at 17.08.02.jpg

morgangr
Contributor
Message 4 of 6

Re: McAfee Total Protection - Update errors and dated UI?

Thanks for the confirmation, so it's not just me then

I used the software download links provided in the email/confirmation from mcafee, which is version 3.9

Are you also on a Mac? and is your mcafee version 4.1? I'm not sure how to get the latest version, specially since I am unable to update automatically or manually..

Thanks

catdaddy
MVP
MVP
Message 5 of 6

Re: McAfee Total Protection - Update errors and dated UI?

Note: Moved Form Moderation Queue.

Cliff
McAfee Volunteer
blacktrident
Former Member
Message 6 of 6

Re: McAfee Total Protection - Update errors and dated UI?

Hi,

I have same problem like you mentioned.

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