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Toalatta
Contributor
Message 1 of 3
‎03-01-2022 10:49 PM

McAfee LiveSafe crash on Mac

I am using latest operating system on MacBook Pro. McAfee LiveSafe crashes every time I intend to use (run scan, update, verify account ...). Please advise solution.

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2 Replies
Sudharsanam_G1
Moderator
Moderator
Message 2 of 3
‎03-01-2022 11:50 PM

Re: McAfee LiveSafe crash on Mac

Hi @Toalatta 

We regret for the inconvenience!

Please let us know the following to understand the issue better:

  1. McAfee version installed
  2. Does your operating system Monterey runs with intel or M1 chip.
  3. Screenshot of error message

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Sudharsanam G

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hij2001
Contributor III
Message 3 of 3
‎06-11-2022 06:03 AM

Re: McAfee LiveSafe crash on Mac

This is a useless reply!  This software has been crashing for two years across multiple current versions of MacOS and LiveSafe.  I don't understand how any reputable software company can inflict this kind of untested and buggy software on its users as a production release.

I have had countless chat sessions and have reinstalled the software countless times, and the only response is this is a known problem and we're working on it.  That is BULL**bleep** - this isn't rocket science, it's software engineering.  The only way this software can be released is if it is untested.  Please get your act together!

 

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