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Sana1
Contributor
Message 1 of 2
‎09-05-2023 01:56 AM

LiveSafe fail to start on MacOS. Has support on MacOS stopped ?

Livesafe used to work on my laptop but stopped since last month or two.

Error:

The LiveSafe software failed to launch.

(screenshot of error attached)

System:

MacOS Monterey - version 12.6.2 (21G320)

MacBook Pro - Chip Apple M2

 

Unfortunately Support team unable to provide any explanation or timeline for a fix. Is there any investigation that can be done on my installation ? Any idea what can be done, what the problem is and when a fix can be expected? 

Thanks.

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1 Reply
Hari_durairaj
Moderator
Moderator
Message 2 of 2
‎09-05-2023 04:28 AM

Re: LiveSafe fail to start on MacOS. Has support on MacOS stopped ?

Hi @Sana1 

Greetings from McAfee.

Kindly follow the below articles to uninstall and re-install McAfee. Please update us the outcome.

McAfee Firewall is non-responsive on macOS

Alternatively you can reach our consumer support for more information

McAfee Consumer Support

Regards,
Hari Durairaj

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