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whanklee
Contributor
Message 1 of 3

JetBrains Intellij IDEA Connection failed (Broken pipe).

Hi there,

I would like to understand why the IDE connection was broken even after adding all the needed folders to the scan exclusions.

1.jpg

 

MacOS version 14.1.2.

McAfee Total Protection version 4.21.0.0(988).


I have added all the folders to the exclusions https://intellij-support.jetbrains.com/hc/en-us/articles/206544519-Directories-used-by-the-IDE-to-st...

2.jpg

 

I tried everything to solve this issue. For example, I deleted then reinstalled IDE. I have to delete McAfee to login to JetBrains account and activate the product on MacOS.

 

2 Replies
krishna55
Moderator
Moderator
Message 2 of 3

Re: JetBrains Intellij IDEA Connection failed (Broken pipe).

Hi @whanklee,

Greetings from McAfee.

Please contact our customer support using the link below to resolve the issue.

McAfee Chat Support

Regards,
Krishnamanikandan KS

whanklee
Contributor
Message 3 of 3

Re: JetBrains Intellij IDEA Connection failed (Broken pipe).

I'm just wasting my time because I don't get answers to my questions. There's a useless and ineffective customer service; they never provide answers to anything, always suggesting to reinstall the application.

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