×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
juleskar1698
Former Member
Message 1 of 3

Is McAfee Total Protection & Virus Protection Plus compatible with MacBook Pro/Maverick OS?

First off, please forgive my lack of experience with computers. Needless to say, I'm in way over my head.

I usually stick with a desktop with Windows, but we decided to invest in the MacBook Pro. I purchased McAfee Total Protection (came with 3 licenses) since the website indicated it was used for both pc and Mac. It came with AntiVirus Plus (which I have 2 licenses for).  I am attempting to determine if McAfee is really protecting the MacBook. I cannot find any app, downloads or anything with McAfee listed under files, applications, documents, etc with the MacBook. However, when I log into McAfee/My Account, it does list the MacBook as being protected under Total Protection but not AntiVirus Plus.

A. How do I ensure that the MacBook is fully protected?

B. Is the McAfee software not compatible with the MacBook Pro/Maverick OS? If not, can anyone recommend software that is?

C. Unrelated to McAfee, but if someone could instruct me on how to disable the $%#@ popups on this stupid MacBook, I'd be eternally grateful and I might be able to refrain from throwing this infuriating contraption through the window . Rant done.

Thanks in advance for any suggestions!!

Julene


2 Replies
exbrit
MVP
MVP
Message 2 of 3

Re: Is McAfee Total Protection & Virus Protection Plus compatible with MacBook Pro/Maverick OS?

No they are not, only All Access or LiveSafe offer cross-device protection.

Check the product pages Virus Protection and Security for All Your Devices – PC, Mac, Smartphone and Tablet | McAfee

There is also "McAfee Internet Security for MAC" and "Family Protection".

Yosemite is, I believe, not yet fully covered except by the trial version available online..

As far as your other Mac problems go probably best to post on a specialist Mac forum.

exbrit
MVP
MVP
Message 3 of 3

Re: Is McAfee Total Protection & Virus Protection Plus compatible with MacBook Pro/Maverick OS?

You best speak to Technical Support regarding coverage as I was not aware Total Protection would cover a Mac, it certainly isn't supposed to....unless you are running Windows on the Mac.

See link below.  It's a free phone call or you can use online chat.  Customer Service can also clarify which packages work on what system or device and they are also a free phone call and listed below

Toronto ▪ Canada
Volunteer Moderator - Consumer Products
I CAN'T HELP PRIVATELY - PLEASE POST IN THE FORUMS
Use Advanced Search To Find Answers

Consumer Technical Support (alter Country @ top right as needed)

Consumer Customer Service (Accounts, Billing, Registration, etc.)
Anti-Spyware/Malware/Hijacker Tools


How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community