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Message 1 of 3

Experiencing issues with McAfee Livesafe.

Hi there, since Monterey's launch, I've been having issues with my McAfee Livesafe. (Device details at bottom of message.)
Ever since I got Monterey (At launch), my firewall hasn't actually worked, at all. Whenever I turn it on and exit McAfee, it just disables itself shortly after.

I'm also unable to do any scans, as every time it says it quit unexpectedly just at the end, or says the scanners stopped responding. I actually haven't been able for run a scan for multiple months.

As a result, for nearly a whole year- I haven't been able to use the features for McAfee. I'm currently depending on Apple's security systems to ensure my Mac is safe.

Kind of disappointed that we're paying for something that we're not receiving.

Please tell me it's possible to fix this. Thank you in advance 



Device details:

Intel iMac (macOS Monterey 12.4 (21F79))

McAfee Livesafe (v. (1215))

2 Replies
Message 2 of 3

Re: Experiencing issues with McAfee Livesafe.

Hi @Brayden12 

McAfee is aware of this issue, we are working towards a fix at the earliest. We will update you once the issue is fixed.


Message 3 of 3

Re: Experiencing issues with McAfee Livesafe.

McAfee Total Protection for Mac OS

Running Monterey, MacOS version 12.6.3 on MacBook Air 13-inch 2017

Cannot turn on Firewall; "At risk" alert won't go away; tried clean install of both OS and McAfee. 

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