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sidubutt
Contributor
Message 1 of 2

About Internet Security

Someone's message.

Hi,

I've had Internet Security installed on my old iMac, running High Sierra 10.13.6, for quite a while and hardly had any problems with it.

But recently, it stopped functionning. I'll get a grayed out icon with the error triangle in the menu bar and if I try to open it, it starts opening and quits unexpectedly. Descargar AC Market I could not uninstall it either. So, I downloaded again the version available through my ISP and installed it again, the software asked me if I wanted to suppress the old one and I clicked yes.

For the first day, I ran smoothly. I checked all of the security options and ran a thorough scan of my HDs. No problems were found so I thought the problem was solved.

But today, it started acting again and I can't open it. Any ideas what might be causing this?

Thanks.

1 Reply
AvinashP
McAfee Retired
McAfee Retired
Message 2 of 2

Re: About Internet Security

Hi @sidubutt,

We are truly sorry for any inconvenience caused, we request you to follow the below article in uninstalling and reinstalling the McAfee software.

How to install, configure, uninstall McAfee software on macOS 

Please make sure you grant permission for McAfee in the below location after reinstalling,
Click on the apple icon on the top left corner of your screen
System preference -> Security and privacy -> General
Check if the permission for McAfee is pending, if yes please grant permission.

If the issue persists after reinstalling, we request you to help us with the details below to assist you futher.
1. Help us with the error message that you get on McAfee
2. Screenshots of the errors

Thanks,
Avinash.

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