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StefanDT
Contributor II
Message 1 of 5

installer of LiveSafe hangs on macOS 10.14 (Mojave)

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The installer hangs after downloading the necessary files. any idea how to fix this?

Using the virtual assistant did not result in any failure. Also looking for remaining McAfee files on my mac did not give results. 

 

Is macOS10.14 supported by LiveSafe?

 

1 Solution

Accepted Solutions
StefanDT
Contributor II
Message 5 of 5

Re: installer of LiveSafe hangs on macOS 10.14 (Mojave)

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Sorry for the delay.

macOS Mojave was updated end of October to 10.14.1. Past weekend, I have tried again to install LiveSafe and now I succeeded. I got it installed without any tricks or so. So I assume that Apple fixed something under the hood.

 

Stefan

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4 Replies
selvan
McAfee Retired
McAfee Retired
Message 2 of 5

Re: installer of LiveSafe hangs on macOS 10.14 (Mojave)

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Hello @StefanDT

McAfee Security for MAC is fully compatible with macOS 10.14. Please let us know the current status (whether the suite is installed or not) by checking the list of installed applications

StefanDT
Contributor II
Message 3 of 5

Re: installer of LiveSafe hangs on macOS 10.14 (Mojave)

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Unfortunately, I tried in the meantime more, but I cannot pass the stage in the installer of the file download.

is there an alternative to install livesafe without a download manager, meaning a single file which I can download and then install on my mac.

Karthik_K
McAfee Retired
McAfee Retired
Message 4 of 5

Re: installer of LiveSafe hangs on macOS 10.14 (Mojave)

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Hi @StefanDT

Kindly try this article and let us know the status.

https://service.mcafee.com/webcenter/portal/cp/home/articleview?locale=en-US&articleId=TS102639

Regards,
Karthik K

 

StefanDT
Contributor II
Message 5 of 5

Re: installer of LiveSafe hangs on macOS 10.14 (Mojave)

Jump to solution

Sorry for the delay.

macOS Mojave was updated end of October to 10.14.1. Past weekend, I have tried again to install LiveSafe and now I succeeded. I got it installed without any tricks or so. So I assume that Apple fixed something under the hood.

 

Stefan

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