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Repeat problem with failed update on iMac

I have repeat problem with McaAfee product in iMac with failed update.  Did uninstall and reinstall new McAfee product a few months ago but problem has now recurred.  McAfee provided to me as part of ATT uverse service for home. I got a McAfee rep to help me last time and cant remeber how to do this. Can you send me instruction?


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Re: Repeat problem with failed update on iMac


Please let us know your imac and McAfee version.


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Re: Repeat problem with failed update on iMac

iMac (21.5-inch, Mid 2011) is my version.  i have had repeated failures of updates and my iMac has been running very slow since installing.  a few times after i installed, it said that the extensions for site advisor were not supported by Mac OS

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Re: Repeat problem with failed update on iMac

Hi @jrhaynes 

Please let us know the below details:

  1. MacOS version of your machine ? (Ex: Mac OS Mojave 10.14.5)
  2. Installed McAfee version ? (Ex: (212)
  3. Any 3rd party Anti-Virus programs installed ?
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