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McAfee removed from Mac but still tries to update and fails

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Hi; I have BT-Virus Protect, which includes McAfee.

I tried to remove it, which seemed to go to plan, but it still tries to update - I get "McAfee Notification; BT Virus Protect; Error while installing updates".

Any ideas how I can stop this please?

So far McAfee have send me to BT and BT have sent me to Apple, but I can't see how they might help?

Bob

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Magesh
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Message 5 of 5

Re: McAfee removed from Mac but still tries to update and fails

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Hi @hallsworthb 

Thanks for the update. Kindly contact us 24/7 by accessing the below link if any concerns related to McAfee. 

Chat Support 

Thanks,

 

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4 Replies

Re: McAfee removed from Mac but still tries to update and fails

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Reinstalled and tried to remove again with the "Uninstall McAfee" App.

Fingers crossed!

Magesh
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Re: McAfee removed from Mac but still tries to update and fails

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Hi @hallsworthb 

We are truly sorry for the trouble. Can you Please share screenshot when you try to remove McAfee? Does it shows any error? 

Also let us know the macOS version and McAfee version installed on the machine. 

Thanks,

Re: McAfee removed from Mac but still tries to update and fails

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Hi @Magesh 

Thank you. In fact I reinstalled it and then removed it using the uninstall app. Touch wood, it seems OK now. 
regards Bob

Magesh
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Message 5 of 5

Re: McAfee removed from Mac but still tries to update and fails

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Hi @hallsworthb 

Thanks for the update. Kindly contact us 24/7 by accessing the below link if any concerns related to McAfee. 

Chat Support 

Thanks,

 

View solution in original post

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