Hi Team
After Big Sur 11.5.1 last update the product fails during the virus definitions update.
I manually reinstalled from the McAfee web site but the issue persist.
Solved! Go to Solution.
McAfee is aware of this issue and our engineers are working on this. We will keep you posted with updates once we get further information..
Also, Kindly do let us know If both automatic and manual updates throws this error.
Regards
Siva N
Working for me. Thanks.
Hello,
My Mac automatically got the latest version of McAfee 4.11.1.1, every thing is ok
Thanks
McAfee is aware of this issue and our engineers are working on this. We will keep you posted with updates once we get further information..
Also, Kindly do let us know If both automatic and manual updates throws this error.
Regards
Siva N
Been having this problem on my Imacs since early yesterday, as it was occuring on both, I had a suspicion it was a issue downloading it. It wasnt helped by the fact I had a router problem yesterday too.
Spoke to Support agent in chat, but didnt have any "idea" as to how long it would be till it was fixed, but I am getting the problem on my Catalina and High Sierra iMac.
Is there a way to download definitions and apply them manually (i.e. browse to fille) or are we dependent on the auto-update or Updates button?
The automatic update normally works without any issues in this regard. However, our McAfee engineers are working on this issue now. We will keep you posted with updates once we get further info on this. We are kindly requesting you to update us if you receive the same error on automatic updates as well.
Regards
Siva N
Having same problem on Mac 11.5 both Manual and Auto updates, also same experience on Mac with M1 and Mac with Intel....please resolve ASAP!!!
I am getting this error on my MacBook Pro (i7) and Mac Mini (M1). Error is both Automatic and manual modes.
I can confirm that this is happening on auto and manual update attempts
Me to fed up with the lack of support. Contract up soon so will be able to change to a different anti virus
Thanks for confirming the same. We will update the same to our engineering team and update the status. Please share the Mac OS version and McAfee version.
Regards,
Siva N
Mac OS Catalina 10.15.6
McAfee Total Protection 4.11.1.0 (1012)
AffId 1276
Language en-us
Engine version 6200.9189
DAT version 10050.0000
7/19/21
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