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gekkeaap
Contributor
Message 1 of 3

McAfee Firewall will not turn on

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Hi,

I installed McAfee LiveSafe 4.5.5.0 (212) yesterday and have issues enabling the McAfee firewall on my mac book pro running macOS Mojave 10.14 (18A391)

When I attempt to turn the FW on, I get a pop up window asking me permission to "load our software from the Security & Privacy pane".

I click "OK", simultaneously the "System Preferences" "Security & Privacy" window pops up.

Then nothing happens, the McAfee FW stays off.

I have already tried uninstalling and installing McAfee LiveSafe.

I also disabled the mac firewall, in case it was some sort of permissions problem by which McAfee wasn't allowed to turn the macOS FW off.

I rebooted the laptop.

If anyone has any pointers, please advise.

Thanks in advance!

1 Solution

Accepted Solutions
Karthik_K
McAfee Retired
McAfee Retired
Message 2 of 3

Re: McAfee Firewall will not turn on

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Hi @gekkeaap

This issue is caused by a change to the standard installation procedure in macOS. Please follow the article below and update us the status

https://service.mcafee.com/webcenter/portal/cp/home/articleview?locale=en-US&articleId=TS102735

Regards,
Karthik K

View solution in original post

2 Replies
Karthik_K
McAfee Retired
McAfee Retired
Message 2 of 3

Re: McAfee Firewall will not turn on

Jump to solution

Hi @gekkeaap

This issue is caused by a change to the standard installation procedure in macOS. Please follow the article below and update us the status

https://service.mcafee.com/webcenter/portal/cp/home/articleview?locale=en-US&articleId=TS102735

Regards,
Karthik K

gekkeaap
Contributor
Message 3 of 3

Re: McAfee Firewall will not turn on

Jump to solution
Thanks! worked like a charm!
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