Just came back to McAfee, loaded the program onto all of our apple products, iPad's, laptops, phones and desktop in the last week.
But the desktop is running slow, alot of spinning wheels, files are slow to open AND use and the McAfee says the mac is secure.
Any advice?
I zapped the PRAM this am but it did not improve matters at all.
Solved! Go to Solution.
Hi @ANEWELL
Kindly let us know below details to understand the issue better:
Hi @ANEWELL
Thanks for information you provided. This issue normally happens due to conflicting softwares or improper Mac OS updates in the background. I suggest you to upgrade to MacOS Mojave 10.14.6 kindly follow steps in the bellow URL:
https://www.apple.com/macos/how-to-upgrade/
*Note: After upgrading your MacOS to Mojave 10.14.6 kindly reinstall McAfee to check the issue.
Is the initial scan still running?
Hi @ANEWELL
Kindly let us know below details to understand the issue better:
No. I put this on the back burner. McAfee has yet to be able to complete a full system scan. It always gets an error and can not continue. Tech support did a remote connect to my desktop. They uninstalled everything, then reinstalled the McAfee but I still get the same results. There is no other virus program on my desktop, just the McAfee. Version 4.5.9.1 (418)
My desktop is uptodate: macOS High Sierra Version 10.13.6
Hi @ANEWELL
Thanks for information you provided. This issue normally happens due to conflicting softwares or improper Mac OS updates in the background. I suggest you to upgrade to MacOS Mojave 10.14.6 kindly follow steps in the bellow URL:
https://www.apple.com/macos/how-to-upgrade/
*Note: After upgrading your MacOS to Mojave 10.14.6 kindly reinstall McAfee to check the issue.
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