The above issue has been reported (and fixed) many times - but the solution is not public
Please help me too
Thanks
Solved! Go to Solution.
Hi @MarkS1
Kindly let us know the status of the issue. May we know your McAfee and macOS version, if you are still facing this issue
Regards,
Karthik K
I get "Unknown Error Received From Scanneer: on an iMac that uses McAfee LiveSafe personal license in iMac Mojave.
How to fix this?
Thank you.
Hi @dagflorida
Please let us know the below details:
1. macOS version of your machine
2. Installed McAfee version
3. Does error occur when scanning a particular location every time or while initiating the scan?
Regards,
Karthik K
Hello Karthik.
1. macOS version of my machine : Mac OS Mojave 10.14.5
2. Installed McAfee version: 4.5.5.0 (212)
Anti-Malware version 4.5.5 (100)
Engine Version 6000.8403
Dat version: 9316.0000
Dat creation 7/12/19
3. Does error occur when scanning a particular location every time or while initiating the scan?
The error occurs after initiating a full scan: Full scan > Start > "unknown error received from scanners".
Thank you.
Hello.
Is there a solution to the above mentioned failure of the virus scanner?
DagFL
Hi @dagflorida
I have sent a private message to you and we are expecting your reply.
Regards,
Karthik K
Hi Karthik.
I sent a reply to you.
David.
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