Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

Delete quarantined files

LiveSafe found issues on my Mac and has quarantined several files. After clicking open the lock on my iMac and entering the admin password, I could click on one file or select all files displayed on page 1 of the list. At this point the "Delete" button is activated, but clicking on the button does nothing. No files are deleted.

How do I empty the contents of the Quarantined Folder? I am on Mac OS Big Sur v11.6


1 Reply

Re: Delete quarantined files

Hi @Lathigra 

We regret for the inconvenience!

The McAfee security software for macOS includes a program called VirusScan that scans and protects your computer. When a file or program is scanned, VirusScan compares it to known threats. It can delete or quarantine the file if it appears to contain a virus or other type of threat. Kindly access the below link that has information on how to delete or restore quarantined items.Please try the steps in the article and let us know the outcome.

How to delete or restore quarantined files or programs

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Sudharsanam G

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community