I recently loaded McAfee on my iMac and I can no longer print to my wireless printer. Apple laptop and iPad can continue to print, but iMac cannot. When I attempt to resolve problem by using the various solutions on your discussion pages, all options are disabled. I cannot choose Home option from Public in Firewall tab on McAfee Total Protection Preferences. I would appreciate concrete guidance to resolve this problem.
iMac OS X El Capitan 10.11.6)
Epson3540 series
Wireless Network modem Motorola-09CF4 with Netgear extender Motorola 09CF4_5GEXT
Solved! Go to Solution.
Called tech support as you suggested. Problem resolved. Thanks!
Moved from Consumer > Mac Products > for better assistance.
Hopefully someone with more knowledge/Experience will pick up this thread and add to the discussion.
I will ping a Colleague/Moderator whom is more knowledgeable in regards to Mac Products.
Just stabbing in the Dark here, but have you tried toggling 'NetGuard'off/or restoring your Firewall to (Default) settings?
Richard could you kindly assist this User Please?
During the interim you can Call or use Online Chat 24/7 free of charge.
http://service.mcafee.com/webcenter/portal/cp/home/contact
All the very Best,
Cliff
Consumer Products
Moderator
For some unknown reason, the Technical Support page is displayed in Portugese. Kindly change (Country) to 'United States' or your particular preference. I will investigate this during the meantime.
I am not familiar with NetGuard nor do I know how to restore Firewall to default settings as that option is disabled in McAfee Total Protection Preferences.
Also where do I change country to United States?
Called tech support as you suggested. Problem resolved. Thanks!
That's good news. Can you go to the first post and mark it assumed answered or mark one of the replies as the correct answer, thanks.
Glad that all is okay now
All the very Best,
-CD
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