I just realized this malware was installed on my computer. I was so confused because it looked like additional security protection. But when I went to uninstall it, it wouldn't let me. When I went to scan using the McAfee Full Scan it came across a "suspicious item" that was quarantined. then it says "We ran a virus scan and now your save" But when I run it again, its found over and over again. Do I have to buy another product to remove it for good?
Hi Vegas1L,
Let us know version of McAfee and macOS of your machine.
Regards
AKS
Hi Vegas1L,
The issue occurred because of 3rd party fake applications installed in the computer. You may try the steps below to clear unwanted 3rd party fake applications.
# Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications & move to trash.
# Also check in the Finder window, select “Macintosh HD” in the “Library” folder select “Applications Support”
# Reset all browsers like (Safari+Chrome+Firefox)
# Also remove unwanted extensions in all web browsers
# Clear the cache + temp in “Macintosh HD” in the “Library” folder
# Also make sure Quarantine is empty in McAfee product
# Clear Trash
# Check for MAC updates
# Restart your MAC computer
# Check the Advanced Mac Tuneup issue.
Regards
AKS
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