cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sidubutt
Level 7
Report Inappropriate Content
Message 1 of 2

About Internet Security

Someone's message.

Hi,

I've had Internet Security installed on my old iMac, running High Sierra 10.13.6, for quite a while and hardly had any problems with it.

But recently, it stopped functionning. I'll get a grayed out icon with the error triangle in the menu bar and if I try to open it, it starts opening and quits unexpectedly. Descargar AC Market I could not uninstall it either. So, I downloaded again the version available through my ISP and installed it again, the software asked me if I wanted to suppress the old one and I clicked yes.

For the first day, I ran smoothly. I checked all of the security options and ran a thorough scan of my HDs. No problems were found so I thought the problem was solved.

But today, it started acting again and I can't open it. Any ideas what might be causing this?

Thanks.

1 Reply
AvinashP
Moderator
Moderator
Report Inappropriate Content
Message 2 of 2

Re: About Internet Security

Hi @sidubutt,

We are truly sorry for any inconvenience caused, we request you to follow the below article in uninstalling and reinstalling the McAfee software.

How to install, configure, uninstall McAfee software on macOS 

Please make sure you grant permission for McAfee in the below location after reinstalling,
Click on the apple icon on the top left corner of your screen
System preference -> Security and privacy -> General
Check if the permission for McAfee is pending, if yes please grant permission.

If the issue persists after reinstalling, we request you to help us with the details below to assist you futher.
1. Help us with the error message that you get on McAfee
2. Screenshots of the errors

Thanks,
Avinash.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community