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sarrett
Contributor
Message 1 of 2

when VPN is off can't upload

I ran into this problem originally with another product which I removed.  I put on the McAfee product.    If I don't turn on the VPN my upload speeds are 0 and youtube buffers constantly. I have a strong idea something is interacting with the browser when I run speedtest from the app without the VPN It does show that it works fine.  Any ideas what the VPN might be turning off in my browsers (both Edge and Chrome) to make it work?

1 Reply
GaneshR
Moderator
Moderator
Message 2 of 2

Re: when VPN is off can't upload

Hi @sarrett 

Greetings From McAfee!!!

Sorry for the inconvenience caused. McAfee VPN (Virtual Private Network) helps you stay safe on public Wi-Fi and open networks, by providing bank-grade encryption and private browsing. These features protect your online activities and data from cybercriminals. Requesting to remove your wi-fi network and connect with LAN cable check for the issue. Try with alternative connection and check for the same.

You can reach our McAfee consumer support from below link.

McAfee Consumer Support

Regards

Ganesh Raju R

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