Hi @sarrett
Greetings From McAfee!!!
Sorry for the inconvenience caused. McAfee VPN (Virtual Private Network) helps you stay safe on public Wi-Fi and open networks, by providing bank-grade encryption and private browsing. These features protect your online activities and data from cybercriminals. Requesting to remove your wi-fi network and connect with LAN cable check for the issue. Try with alternative connection and check for the same.
You can reach our McAfee consumer support from below link.
McAfee Consumer Support
Regards
Ganesh Raju R